ISO 9001 Certification

Quality Management

ISO 9001 – the world’s most recognised Quality Management System Standard

Citation ISO Certification has issued over 18,000 ISO 9001 certifications to clients that have achieved management excellence in their quality management systems.

ISO 9001 certification has been adopted by over 1 million organisations across the world and is used by businesses like yours to continually monitor, manage and improve the quality of their products and services.

It is a powerful business improvement tool, providing the framework and guidance you need to help you consistently meet your customer’s expectations and regulatory requirements.

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How to prepare for ISO 9001 certification?

Preparing your business for ISO 9001 certification doesn’t have to be an extensive list that takes up business time and resources. If you don’t have any prior understanding of the requirements, then familiarise yourself before laying any foundations, so you know exactly what the criteria of the Standard entails. You’ll then be able to understand what work you need to do to put together a plan for ISO 9001 preparation. Consider the following points when preparing your business for ISO 9001 certification.

Define the scope of your QMS – Which processes, departments and locations are included? Make sure you understand any changes to ISO 9001 before going further with your preparation.
Assign roles and responsibilities – Assemble a team of responsible employees to oversee the ISO 9001 implementation process.
Conduct a gap analysis – Highlight areas that are meeting the ISO 9001 Standard, and other areas that need work.

But what exactly is an ISO certification? It’s an internationally-recognised Standard that shows your businesses meet the requirements of the International Organisation for Standardisation (ISO). They cover services, systems, and products and provide guidelines to help your businesses maintain these Standards. So you can continue to stand out for your business processes.

The benefits of ISO 9001

An ISO 9001 Quality Management System (QMS) will help you streamline your processes, reduce errors, free up valuable management time and improve internal communications. Companies adopting this approach benefit from increased employee morale, improved customer retention and healthier revenues.

In short, through certification to ISO 9001 you demonstrate that your organisation is customer-focused and committed to delivering high quality services.

Here are the top benefits of using the ISO 9001 framework:

Higher levels of customer satisfaction: by understanding your customers’ needs and reducing errors you increase customer confidence in your ability to deliver products and services.
Improved supplier relationships: the certification ensures best-practice processes are in place which can contribute to more efficient supply chains, meaning certification increases their confidence in your processes.
Improved employee morale: by improving internal communications you ensure everyone works to one agenda.

The requirements of ISO 9001

The ISO 9001 Standard uses a structure of ten clauses called Annex SL which covers four key areas:

We know our stuff

Established in 1993, Citation ISO Certification have over 60 consultants and auditors nationwide with a wealth of business experience.

We’re affordable

We’re all about adding value to your business and giving you more time to do what matters most to you and your business.

We keep it simple

Citation ISO Certification focus on making ISO certification straightforward and relevant to your business

Propel your business with ISO certification

Any business can become ISO certified. ISO certifications help to improve your business processes and boost efficiency, saving you time and money. They showcase your commitment to delivering high-quality services, helping you to win more business. Sound good?

We can help you become certified in as little as 45 days. Throughout your ISO journey, we’re by your side.

Since the inception of Citation ISO Certification in 1993, we’ve gone from strength to strength. We now have over 60 consultants and auditors working nationwide with a wealth of business experience that brings value and understanding to the ISO needs of your business. We’re committed to making ISO certification a straightforward process tailored to your business.

Frequently asked questions

What is ISO certification?

ISO certification demonstrates that your business meets all the specified requirements within an ISO Standard.

How much does ISO certification cost?

The cost of ISO certification is determined by the size of your business and how your current processes and procedures are run. You can also implement more than one ISO Standard simultaneously, so the fees will vary depending on the needs of your business. Check out our ISO certification process and request a quote today!

Do you provide ISO training?

We offer a selection of in-depth, bespoke training courses for clients. These include ISO 9001 training courses and ISO 14001 training courses. Choose from 1, 2 or 3-day courses, and benefit from high-level training that tackles the latest developments and challenges businesses face across the various ISO Standards. Sounds good, right? Why not discover more about our ISO training courses? We also offer ISOMentor, our virtual training workshop designed and delivered by ISO experts.

Which ISO Standards does my business need?

Depending on the nature of your business will determine how practical and useful the different ISO Standards are. Although the ISO 9001 is all-encompassing and benefits all businesses, it helps improve quality, efficiency, management and brand reputation. So, no matter how large or small your business is, it’s safe to say being ISO 9001 certified provides many benefits! Or, perhaps you’re committed to preserving the environment and reducing waste costs? Well, the ISO 14001 Standard fits the bill! Check out the full range of ISO Certification Standards we offer, and we’re sure you’ll find many more benefits for your business by being ISO certified!

Why should I get ISO certified?

If you can demonstrate that your business is ISO certified, this highlights to customers and clients within your industry that you’re committed to providing quality service. You’ll be able to compete for more tenders, boost the profile of your business and increase your revenues! Sounds like a winning formula, right?

How long are ISO certifications valid for?

Once you gain ISO certification, we carry out a 3-year certification cycle, performing an annual audit to ensure your systems and processes meet ISO Standards. We carry out a re-certification audit at the end of year one, followed by a surveillance audit at the end of both years two and three. Our thorough approach means the standards of documenting processes across your business will remain sky-high! Find out more about our 3-year certification cycle here.

How long does it take to gain ISO certification?

Our 3-step certification process means you can be certified in as little as 45 days! This can vary from business to business, depending on your business size and current processes. We offer a simple path that is cost-effective with expert guidance along the way!

How will you support me throughout the process?

By opting for Citation ISO Certification as your ISO certification provider, we’ll be by your side every step of the way! Our 3-stage ISO certification process has provided thousands of certifications for businesses of all sizes. One of our expert consultants will spend some time with you to check the current processes and procedures in place and provide a report through our fantastic interactive platform Atlas – which you can access anytime. You’ll have exclusive access to everything you need, including in-depth gap analysis reports, tutorial videos, and helpful guides – as well as email and telephone support from our friendly, professional team whenever you need it!

The benefits of ISO certification

We’re not just here to help you gain ISO certification. We’re here to provide a foundational basis for growing your organisation to its full potential! Strengthening your brand reputation provides validation for customers and clients, with your newly streamlined processes providing efficiency in operations.

Here at Citation ISO Certification, we keep things simple but effective. We’re here to support you and your business with expert advice from our trusted consultants and auditors. Creating a management system that works for you has never been easier!

By partnering with us to become ISO certified, you’ll benefit from:

Effectively reducing risks across your business to stay compliant with your relevant ISO Standard.
Improving the quality and day-to-day running of your organisation.
Time is money – and with less time spent on correcting errors due to gaps in your processes, you can save money and spend more time on boosting growth.
ISO certification brings validation which helps develop an improved reputation, helping you to grab the attention of bigger companies and more customers!
Clients entrust businesses that can demonstrate they are ISO certified. Gain certification, and you can start winning more tenders, bigger contracts and increase revenues!

How have businesses benefited from ISO 9001?

Michael Hayward

SHEQ Manager, Greenbank Compactors LLP, Greenbank

QMS have been instrumental in helping us through the process of not only achieving but also maintaining our ISO 9001 :2015 and ISO 14001 :2015 standards. We will have no hesitation in using their services to help to achieve ISO 45001 :2018 going forward and the customer support and audit team have been equally helpful and easy to deal with.

Emma Howell

Quality Manager/Food Safety Manager, New Zealand Manuka Group

Excellent customer service from QMS as a whole from start to finish. ...Our consultant was outstanding. He built a relationship with our company and made what we anticipated to be a stressful situation into a calm, logical and believe it or not, enjoyable time. Would most definitely recommend QMS and [the consultant] will return for future consultancy work and audits. Outstanding!

Jon Proud

Operations Director, Smart IT Support Ltd

[The consultants] were exceptional. They helped me through every step of the way and went through the process in extreme detail. I felt confident and reassured that everything was in place for the company. I would always recommend QMS to any company that is wanting to proceed with their ISO 9001 accreditation. Excellent service and thanks again.

3 Steps to ISO Certification

With the help of Citation ISO, the certification process can take as little as 45 days to complete

Getting to grips with the gaps

We’ll spend some time with you carrying out a gap analysis to see how your current processes and procedures match up to the requirements of the ISO Standard. And we’ll collect details of the areas that already do so we can create your bespoke management system for you in our smart online hub, Atlas.

Getting up to Standard

Now it’s time to make any changes. With handy reminders to help you keep on track of tasks and editable templates at your fingertips, you can make sure all the records you need are in place to achieve certification.

Getting ISO certification

An ISO auditor will check you’ve addressed any gaps correctly and that you’re following the documented processes. Once everything is in place, you’ll be recommended for certification. Your new certificate and certification marks will be ready to download from Atlas.

Once you have achieved certification the certification cycle will commence. This is made up of surveillance and recertification audits, one of which must take place each year, around the anniversary of your certification issue date. These visits confirm your continued compliance with the ISO Standard(s) and enable us to verify the validity of your certification.

Please note: Inspections carried out by Citation ISO Certification specialists may be performed onsite or remotely. Your appointment coordinator will advise which type of visit is required for your organisation and provide full guidance on what you can expect to happen on the day.

Gain access to our interactive Atlas ISO platform

As your trusted ISO certification provider, we’ll provide access to our interactive online platform, Atlas. You can view your complete management system progress in a single cloud-based platform accessible to all users across your business.

You can manage all your documentation seamlessly, use the project management tools to track tasks and record important information using the extensive template library. It provides compliance, security and unrivalled support. All this is included in the annual ISO certification fee at no extra cost!

Use our fee calculator tool and receive an instant bespoke quote to discover how affordable our ISO certification service is!

Latest ISO 9001 news

At Citation ISO Certification we are constantly updating our approach and process to meet the latest changes in how ISO 9001 works.